Expert Articles & Advice

4 Ways to Exceed Expectations

Many years ago, I began thinking about the subject of exceeding expectations. I would field phone calls from upset clients or listen to team members’ frustrations and I found that most of the time the root of the problem lay in expectations that were set but not met. Because of this dynamic, I began to train, coach, and write about the topic. Over time, I developed the following simple guidelines to help create, and then exceed, expectations.

Services

Pole Barns

Big L is one of the leaders in supplying materials to build pole-type buildings in Mid-Michigan.
Delivery

All of our stores have on-site delivery drivers with years of experience that are eager to serve you.

Builder/Business Credit Application

LMC Buying Power

We Accept These Credit Cards

Credit Cards

Metal Roofing By Fabral Total Systems

Corporate Video Group

Dewalt Guaranteed Tough

Spirit, grit and determination made us who we are. It inspired Raymond DeWalt 90 years ago and it’s what drives us today.